I thoroughly enjoyed yesterday's drubbing of the fearsome Oakland Raiders, putting a stop to their three game winning streak and I especially enjoyed the defense putting a stop on the Fat Man with the Big Mouth, Warren the Sapp, who, except for one really good tackle on a run play, did very little to get his number called all afternoon nor did he even come close to sacking his old nemisis,and a real gridiron hero, Brett Favre.
According to the Green Bay defensive players, towards the end of the game Sapp was predicting accurately what the next play would be as the Packer lined up for the snap -- not that it did them much good.
Most satisfying to me was the play of special teams. They tackled kick off receivers before they reached mid field -- a far cry from the Dallas game. And it is really good to have Blackmon back as his star really shined with a 57 yard punt return for a touchdown and a fumble recovery in the end zone for 6 more points.
Is it just me, or does it seem to you that Brett always plays better after he's been hurt? He had a hell of a game yesterday!
Don't count this team out of the running for the big trophy just yet. What an exciting season!
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My trials and tribulations with Directv continue! The repair guy who was here last Saturday (Tony) gave this "I'd rather do it right the first time and have a happy customer" speech, assured me that he would be back today to affix support arms to the dish that were supposed to have been installed originally, and re-align the dish so that I would get reception of all the channels I have been paying for and not getting. So, he did not show up at all.
so I am back on the phone, chasing 1-800 numbers all day until I finally talk to a real person who tells me that the work order for today was cancelled!
Now they are coming out again on Wednesday. I lost it on the phone and I am certain the guy I talked to has a bleeding ear drum right now.
Here is a copy of y dealings with Directv today:
Dear Mr. Heagle,
Thanks for writing about your DIRECTV system. It's always nice to hear from one of our valued customers and I want you to know that we truly appreciate your business.
I'm sorry to hear about the problems you have had with your service call. I just wanted to let you know that we received your email and I have forwarded it to a specialist who will research your email and follow up with you within the next 24 hours. For immediate assistance, please call us at 1-800-531-5000.
Thanks again for writing, we appreciate your patience and understanding.
Sincerely,
Jerome G.
Employee ID 100205818
DIRECTV Customer Service
Make the most of DIRECTV by registering your account on directv.com. You'll learn about exclusive online promotions, new features of DIRECTV and the latest programs and packages. Visit www.directv.com/register today.
Customer (Entered by Jerome G) 12/10/2007 02:38 PM
Customer 12/10/2007 01:55 PM
DIRECTV FEEDBACK MESSAGE
Name: Lawrence Heagle
Status:
[Phone Number: 715-834-8815]
Email Address: lheagle@larryheagle.com
[Topic Selected: Suggestions]
Details: Last Saturday, pursuant to earlier correspondence with you, both thru e mail and letter, Premiere sent a repair rep named Tony out to my house.Tony, thankfully, replaced the faulty receiver that had originally been installed by another of your authorized Directv dealers, Roger Wood of Woods Electronics, Eau Claire, WI.At that time Tony apprised me of the fact that when Woods Electronics installed the dish, they had done so without the support arms and Tony said that this was, therefore, a faulty
installation because without the support arms, the dish, because of high winds, could wander off alignment.I had Tony call Mr. Wood at that time and so inform him then I spoke with Mr. Wood himself. He informed me that at the time he installed the dish June that Directv did not provide support arms.I have since been informed by an agent of Directv that this is not true -- so I was lied to by Roger Wood.Tony also pointed out by going through my programming onscreen, that many of the channels are not coming
in because the dish is not properly aligned.He then called in and told his boss of the situation as I was very upset and they agreed that Tony would come back today Monday, December 10, aligh the dish and install the support arms at no charge.Tony gave his little speech about how when he installs, he installs it right the first time as he would much rather have a happy customer who greets him on the street than someone who, like me, is obviously very upset.So today I waited for Tony to arrive. I waited
until noon and then I began to try to reach Premiere and for the first hour or so got nothing but busy signals.When I finally reached an agent, he looked up my account and told me that there had been no work order set up for today -- or ever.So I went through everything that I have stated here and the agent told me that Directv would send out a technician on Wednesday to get things taken care of beteen noon and 4PM.He also assured me that I would not be charged for the trip.I certainly hope not because I
have done nothing but continue to have faith in this company only to be continually disappointed.Also I refuse to call Roger Wood for any kind of technical assistance henceforth - and I would like an explanation from Premiere as to why they did not follow through today.
I was thinking about how a status symbol of today is those cell phones that everyone has clipped onto their belt or purse. I can't afford one. So, I'm wearing my garage door opener.
You know, I spent a fortune on deodorant before I realized that people didn't like me anyway.
I was thinking that women should put pictures of missing husbands on beer cans!
I was thinking about old age and decided that old age is 'when you still have something on the ball, but you are just too tired to bounce it.'
I thought about making a fitness movie, for folks my age, and call it "Pumping Rust."
I have gotten that dreaded furniture disease. That's when your chest is falling into your drawers!
I know, when people see a cat's litter box, they always say, "Oh, have you got a cat?" Just once I want to say, "No, it's for company!"
Employment application blanks always ask 'who is to be notified in case of an emergency.' I think you should write , "A Good Doctor!"
Why do they put pictures of criminals up in the Post Office? What are we supposed to do... write to these men? Why don't they just put their pictures on the postage stamps so the mailmen could look for them while they deliver the mail? Or better yet, arrest them while they are taking their pictures!
I was thinking about how people seem to read the Bible a whole lot more as they get older. Then, it dawned on me, they were cramming for their finals.
As for me, I'm just hoping God grades on the curve.
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